Get Help Paying for Low-Cost, High-Speed Internet.

The government’s Affordable Connectivity Program (ACP) is an opportunity for low-income households to get help paying for internet and devices. 

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands.

Your Guide to the ACP Application

This video was created by the nonprofit Senior Planet from AARP to help older adults sign up for the program. You can use this step-by-step guide to applying for the ACP, also available in Spanish Cómo aplicar para el Programa de Descuentos Para Internet (ACP).

Do You Qualify for ACP?

A household is eligible for ACP if one member of the household meets any of the following criteria:

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. For more information, visit the Federal Communications Commission’s (FCC) website. You can also learn more on AARP.org.

 

How to Enroll in ACP

Eligible households can enroll directly through participating broadband providers. To sign up for ACP, go to www.acpbenefit.org to submit an application online or print out a mail-in application.  For more information or support while applying, call our Aging Connected hotline at (877) 745-1930.

ACP RESOURCES:

– Senior Planet English Resources: Step-by-step guide to applying for the ACP.

– Senior Planet Spanish Resources: Cómo aplicar para el Programa de Descuentos Para Internet (ACP) 

 FCC Consumer Information page

– Apply at the Universal Service Administrative Company’s website

– Email ACPSupport@usac.org to check on the status of your application or ask any other application questions

The Affordable Connectivity Program (ACP) benefits are more important to seniors than ever, enabling eligible households to go online, connect with friends and family, access resources and virtual programming – like Senior Planet.

OATS’ Aging Connected report found that nearly 22 million U.S. seniors lack broadband access at home. In addition, it found that older adults who were digitally isolated were more at risk of social isolation, which has been linked to negative health outcomes, reduced quality of life, and premature death.


The ACP program offers affordable, high-speed internet to eligible households, which can help improve the lives of older Americans who take advantage of the program benefits and are able to be more meaningfully engaged online.

The ACP provides a discount of up to $30 per month towards broadband service for eligible households and up to $75 per month for households on Tribal lands.

Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-$50 toward the purchase price. 

No, the ACP program is a long-term government program. Unlike the EBB program, which was established as a temporary, pandemic-related program, the ACP is a permanent program.

Getting online can help older adults more fully participate in modern life – from communicating with loved ones and participating in virtual activities, to accessing tele-health care and staying informed on the latest news. OATS is a nonprofit that operates Senior Planet, where older adults can access a variety of free courses, programs, and activities to help them learn new skills, save money, get in shape, and make new friends.

For more information on classes and activities offered, visit: https://seniorplanet.org/aging-connected 

Participants of the FCC’s Lifeline program do not need to apply for the ACP Program and can simply opt-in to a plan provided by a participating internet service provider.

What Can You Do Online?

So much of today’s information, communication, and fun happens online, that the internet is more essential than ever before. When you’re online, your everyday tasks become cheaper, easier, and more efficient. You can use the internet to bring the world into your home.

Older adults can access a variety of completely free courses, programs, and activities to learn new skills, save money, get in shape, and make new friends through the nonprofit organization Senior Planet from AARP’s website: SeniorPlanet.org.

About Aging Connected

Aging Connected is a nationwide campaign to get older adults across the country better connected with at-home internet. Older adults are the largest group in the United States without meaningful connection to the internet — leading to lack of access to public health information, diminished social support, and high rates of social isolation. 

Older Adults Technology Services (OATS) from AARP and the Humana Foundation are partnering to raise awareness of essential government subsidies and low-cost internet options to get more seniors online and expand access to affordable broadband internet. 

By connecting with affordable, underutilized internet offerings in their area, older Americans will be able to better participate in basic life activities — from shopping and communicating with loved ones, to managing personal health and finances.